Those that are directly related to your order (e.g. confirmation that we received the order or a tracking link when the order is dispatched)
Emails relating to a list which you have voluntarily signed up for (e.g. a list which receives an email when I upload a new video).
Elixa Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Elixa Ltd. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 3rd March 2014.
What we collect
We may collect the following information when you place an order or opt-in to an email list:
contact information including email address
order delivery information such as postcode and street address
other information relevant to your order or email list opt-in
What we do with the information we gather
We require this information to deliver your product and send you the relevant emails that you sign-up to receive (if any), and in particular for the following reasons:
Internal record keeping.
We use the information to deliver your order and provide our services.
We use the information to send you emails if you sign-up to our emailing list (e.g. an email notifying you when we are back in stock or when a new video has been uploaded).
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
if you have previously agreed to us using your personal information for order delivery or delivering your order, you may change your mind at any time by emailing us: Contact Us
We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please email a request: Contact Us
If you believe that any information we are holding on you is incorrect or incomplete, please email us: Contact Us. We will promptly correct any information found to be incorrect.